Terms & Conditions
1. Agreement & Eligibility
These Terms & Conditions constitute a legally binding agreement between you (or the business entity you represent) and RCLicense. You represent that you are at least 18 years old and have full legal authority to enter into this agreement.
2. Digital License Provisioning & Non-Refundable Policy
- Instant Digital Delivery: Software licenses, IP-bound activations, bundle packages, and API credits are provisioned immediately upon order confirmation.
- No Refunds After Activation: Due to the irrevocable nature of digital license keys and upstream provider allocations, all completed license activations, renewals, and wallet deposits are strictly non-refundable, except in cases of verified technical non-delivery caused directly by our platform.
- IP & Domain Accuracy: Customers and resellers are solely responsible for entering accurate server IPv4 addresses and product types.
3. Zero-Tolerance Chargeback & Fraud Policy
Initiating an unauthorized payment dispute or chargeback without first contacting our billing team at support@rclicense.net constitutes a material breach of this agreement. Upon any chargeback or fraud alert, RCLicense reserves the immediate right to:
- Suspend or permanently terminate all associated accounts, reseller APIs, and active licenses without prior notice.
- Submit server logs, IP activation records, and API audit trails to payment processors and relevant authorities to contest the dispute.
4. Acceptable Use & Upstream Compliance
You agree not to use any license or service provided by RCLicense for illegal activities, malware distribution, phishing, DDoS attacks, unauthorized license sharing, reverse engineering, or bypassing upstream vendor licensing checks. Violation will result in immediate termination without refund.
5. Service Availability & Limitation of Liability
All services are provided on an "AS IS" and "AS AVAILABLE" basis. While we strive for 99.9% uptime, RCLicense shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, data, or business interruption arising from upstream vendor outages, network disruptions, or client server misconfigurations. In no event shall our total aggregate liability exceed the amount paid by you to RCLicense in the thirty (30) days preceding the claim.
6. Indemnification
You agree to indemnify, defend, and hold harmless RCLicense, its officers, employees, and partners from any claims, damages, losses, or legal fees arising out of your use of the platform, your resale of licenses to third parties, or your violation of these Terms.
7. Modifications & Contact
We reserve the right to update these Terms at any time. Continued use of the platform after updates constitutes acceptance. For legal or billing inquiries, contact support@rclicense.net.